The Ministry of Education, Culture and Science (OCW) works in a digital environment. In 2015, the Ministry’s governing body plans to take the final steps in the further digitalisation of its work processes.
This significant impending milestone required the governing body to look towards the future. They wanted a preliminary study and expert advice on the options available to them for this significant subsequent step. With one clear focus: in the long term, to migrate (parts of) the digital work environment efficiently, securely and in a structured way to a (national) cloud environment. The study had to take into account the Ministry’s existing digital context and work dynamic, the interconnected nature of the governing body and the technological developments and opportunities/constraints.
The aim: to determine the best strategy for organising technology differently and, at the same time, offering a higher level of innovation for staff and work processes.
The role of YNNO
YNNO carried out the preliminary study and provided the expert advice. We analysed the organisation using five scenarios and defining clear boundaries. We analysed the existing environment and current developments. We talked to key individuals, both within the governing body itself and outside it. We prepared and supervised a supplier demonstration. Our approach: listen, summarise, reflect; with our own opinions, expertise and specialist input.
We adhered to our brief, whilst at the same time working as flexibly as possible. The issues are complex and there are a lot of players, opinions and responsibilities involved. We wanted to get an objective and as broad as possible an overview of the issues as quickly as we could. To separate fact and fiction with the right players, in sufficient detail. Only then could we solve the puzzle and offer clear advice based on the governing body’s own particular situation, which was relevant to its pace of work and developments.
The result is an advisory report that will make a difference. It will help the governing body manage the internal debate and make a rational decision regarding the next steps to be taken. A number of originally (often) stereotypical ICT issues were also clarified and made tangible: Cloud, Unbundling, Networking, Apping, Virtualisation, the system as the perfect solution.
The report gives clear direction regarding the next step and sees technological change and innovation as a natural development for OCW. It coordinates the needs of IT, employees and the work of OCW with information management.